Verschiedene Fragen

Wie kann ich mein System vollständig ein- und ausschalten?


You can turn your 3iE on or off using the button next to the GFCI tab at the bottom. Under your thermostat you will find a flat tab indicating the GFCI status of your thermostat. Next to that tab there is a small button. Hold it for 5-6 seconds to turn it on or off.

What is the “R” Value of the Warmup Insulation Boards?


Because the boards are designed to create a thermal break between your subfloor and your heated floor, the “R” value for the Warmup Insulation boards is only 1.08. Click “Read More” for details. 

How do you stick the insulation boards to the concrete slab ?


You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

Why does my floor get warmer in some spots?


Your floor can reach higher temperatures in some areas where furniture, area rugs, dog beds or other fixtures are trapping the heat. Click “Read More” for details.

Should I use Self-leveler or Thinset ?


Using self-lever or thinset depends on the type of flooring being installed and preference. 

Should I use Self-leveler or Thinset ?


Using self-lever or thinset depends on the type of flooring being installed and preference. 

Once a repair has been completed, can I replace the tile right away?


Upon completion of a repair it is completely safe to apply thinset and tile. Read more.

If I have too much mat or cable, can I cut it?


No, you should never shorten the heating wire. Click “Read More” for details.

How do you stick the insulation boards to the concrete slab ?


You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

How do I check if the cable is working ?


The only way to see if the cable is going to work and is not damaged is to use an ohmmeter to check the resistance between the heating conductors matches what it should be in the manual or on the box.

Need also to check and make sure that there is no resistance to the ground conductor.