Fehlerbehebung

My sensor just sits there. What could be wrong?


Try these simple troubleshooting tips to isolate what the issue could be.  Click “Read More” for details.

Why does my DS unit not operate the way I expect it to?


Ever loyal, it will do what you programmed it to.  You will need to review your settings.  Click “Read More” for suggestions.

My sensor is triggered but no voltage is coming out of the load leads.


You have correctly wired the DS2 to your power source as evidenced by the fact that the sensor powers on but your mat has not been correctly wired to the DS.

Why does my sensor trigger without precipitation?


This could indicate your sensor needs to be cleaned.  Click “Read More” for instructions.

General Troubleshooting


A couple of points to always keep in mind when making adjustments to your DS-5.  Click “Read More” for reminders.

The temperature is below 15 degrees F, it is snowing and my sensor hasn’t triggered. What’s wrong?


You may need to change the setting for the “Low Temperature Cutoff – LTC.”  Click “Read More” for an explanation.

The sensor relay is closed but the deicing system is not running. Why?


A good place to begin troubleshooting is at your breaker or contactor.  Click “Read More” for details.

After a deicing cycle is complete my pavement still has some snow on it. Why?


You may need to adjust your “Delay Off” setting.  Click “Read More” to learn how to do this.

My sensor triggers properly most of the time but seems to miss very wet snow.


This could indicate that you need to adjust your trigger temperature setting.  Click “Read More” to learn how to do this.

My sensor just sits there. What could be wrong?


Try these simple troubleshooting tips to isolate what the issue could be.  Click “Read More” for details.