Fehlerbehebung

What is causing my thermostat to keep tripping requiring that I press the reset button?


One reason why your thermostat keeps tripping could be that you have GFI on the thermostat and the breaker simultaneously.  Click “Read More” for details.

Make sure that the floor probe that came with the floor heating thermostat was installed and done so properly.


It is vital that the floor heating thermostat’s floor probe was not only installed but done so the right way.  Click “Read More” for details.

Is the heating system wired correctly?


Be safe and follow these important wiring reminders before troubleshooting your floor heating system.  Click “Read More” to see how.

Make sure that the floor probe that came with the thermostat was installed and done so properly.


It is vital that the floor heating thermostat’s floor probe was not only installed but done so the right way.  Click “Read More” for details.

After a deicing cycle is complete my pavement still has some snow on it. Why?


You may need to adjust your “Delay Off” setting.  Click “Read More” to learn how to do this.

I installed my DS8 and my heating system but it is not melting any snow or ice.


You will need to examine the positioning of moisture sensor of your snow melting controller.  Click “Read More” for details.

It is still snowing outside but the snow is no longer being melted off my roof.


Where you place the moisture sensor for your snow melting controller is crucial.  Click “Read More” for instructions.

The temperature is below 15 degrees F, it is snowing and my sensor hasn’t triggered. What’s wrong?


You may need to change the setting for the “Low Temperature Cutoff – LTC.”  Click “Read More” for an explanation.

The sensor relay is closed but the deicing system is not running. Why?


A good place to begin troubleshooting is at your breaker or contactor.  Click “Read More” for details.

After a deicing cycle is complete my pavement still has some snow on it. Why?


This could indicate that you need to adjust your trigger temperature setting.  Click “Read More” to learn how to do this.