Fehlerbehebung

Error Message – E1 – UCCG floor heating thermostat


What do you do when this message appears on your UCCG floor heating thermostat?  Click “Read More” for details.

Error Message – E2 – UCCG floor heating thermostat


What do you do when this message appears on your UCCG floor heating thermostat?  Click “Read More” for details.

My GFCI keeps tripping without pressing the Test Monthly button on the UCCG floor heating thermostat


This error could indicate several different issues.  Click “Read More” for details.

Installing the Sensor Probe


It is vital that the floor heating thermostat’s floor probe was not only installed but done so the right way.  Click “Read More” for details.

Is There Enough Power Being Supplied to Operate the System?


Follow these suggestions related to your power source to ensure excellent performance of your floor heating system.  Click “Read More” to learn what to do.

Is the Floor Heating System Wired Correctly?


If you are experiencing operational issues you should have a licensed electrician verify your floor heating system was wired correctly.  Click “Read More” for details.

Are you getting a “Ground Fault” error after a few years?


That “Ground Fault” error on your thermostat after several years could indicate your floor heating system had been damaged during installation.  Click “Read More” to learn why.

Is the electric floor heating system wired correctly?


Be safe and follow these important reminders before troubleshooting your floor heating system.  Click “Read More” for instructions.

Why are my floor heating system resistance readings not the same after several years?


After getting a “Ground Fault” error on your thermostat you may find out your heating system resistance reading are off.  Click “Read More” to learn why.

My floor heating system keeps tripping


The GFCI in thermostats are Class A, which means below 5mA trip levels. This is a very sensitive trip level required by UL. There are several instances that could cause “spurious tripping” or “nuisance tripping” due to electrical noise on the circuit.